uMapped: Platinum's New Digital Itinerary App

We’ve been thrilled to hear the glowing feedback from clients about our new digital itinerary app: uMapped.

uMapped allows us to prepare your travel itineraries in a stunning, crystal-clear daily format, and stores all the tickets and travel documents you’ll need along the way. It’s also connected to all live airline bookings, meaning it will automatically update you with gate changes, delays, check-in reminders and more.

Each hotel and activity listed also live links to maps and directions, public transport, local weather and hotel or cruise contact numbers, so you’ll literally have everything you need to get around on your phone – in your pocket! You can also add activities or notes of your own, giving you an overarching view of your trip, and letting you add restaurant reservations or family-catch ups along the way.

Prefer hard-copy travel docs?
No problem at all. The same reader-friendly itinerary can be downloaded and printed to take with you, or emailed to family and friends you’d like to keep up to date with your travel plans.

So, what do you need to do to get started with uMapped?
Not much at all. From next month, leisure clients will receive their itineraries via uMapped to download and print, or to view on the app as they prefer. (If you want a head start, though, you can always  download the app for iphone or android in the meantime.)

Macbook Flight Ban

Effective immediately, Australian travellers booked on Qantas, Jetstar or Virgin Australia flights will no longer be able to travel with Apple Macbooks in their checked-in baggage.

Travellers will be permitted to carry Macbooks in their hand luggage only, but must ensure the devices are turned off at all times.

The restrictions have been implemented on the back of a recall notice issued by Apple, which sited concerns over some Macbook Pro models, whose lithium-ion batteries were prone to overheating.


From October 1, 2019, the New Zealand Government will be introducing a new travel requirement for certain visitors and transit passengers: the New Zealand Electronic Travel Authority (NZeTA).

Key points to note about the NZeTA are as follows:

  • Customers who have a New Zealand or Australian passport, or already hold a valid visa to enter New Zealand will not require an NZeTA.
  • You will need to apply for a NZeTA if you are travelling on a passport issued by a country or territory on the visa waiver list.
  • You can check if the passport you’re travelling on requires you to obtain a NZeTA here.
  • An NZeTA will be required (for countries on the visa waiver list) even if the passenger is transiting through New Zealand to another country.
  • Visitors will need to obtain an NZeTA prior to their trip to New Zealand. Approval can take up to 72 hours so we recommend customers apply well in advance of their departure date.
  • The fastest way to request your NZeTA is by downloading the free mobile app for iphone or android. If you use the app it will take you less than 5 minutes to complete your request. You can use the app to scan your passport to instantly upload your details as well as your credit or debit card for quick payment.
  • An NZeTA request costs NZD $9 on the free app, or NZD $12 if completed online.
  • NZeTA holders will also pay an International Visitor Conservation and Tourism Levy (IVL) at the same time as you apply for your NZeTA. This costs NZD $35.

For more information, or to apply for a NZeTA, visit the New Zealand Immigration website.

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